Events Guarantee

With the 10 point Meetings & Events Guarantee, you can rest assured we’ll take great care of you and your VIPs

1) We guarantee to answer to your enquiry within two hours.

2) We guarantee your enquiry and arrangements will be looked after by a professional Events Team.

3) We guarantee a personal welcome by the Events Team, who will be available for the duration of your stay.

4) We guarantee an immediate assistance call facility in your meeting room to give you direct contact with your Events Team.

5) We guarantee your organiser and another nominated VIP a room upgrade.

6) We guarantee on site audio-visual assistance and a technician to be available on request.

7) We guarantee a prompt message handling service and security requirements as agreed with the organiser.

8) We guarantee all meals, coffee and tea breaks will be served on time as agreed.

9) We guarantee a follow up call on the next working day to discuss the success of your event.

10) We guarantee that our accounts department will deal immediately with any questions you may have about your invoices.

Quite simply, we guarantee quality standards and service at all hotels in the Group.

...“when you ask for the impossible and the team at the Majestic say ‘no problem’, they mean no problem.”
Royal College of Nursing

We promise to pay all event-booking agents’ commission within 14 days from receipt of invoice (after the event has taken place).

For further information please contact our Meetings & Events Desk on               0870 0604306