Job Title: Receptionist
Category: Reception/Front of House
Hotel: Barceló Harrogate Majestic Hotel, Northern England,
Post Code: HB1 2HU
Salary: £12,800 per annum
Posted Date: 26/08/2008
Closing Date: 30/09/2008
How about working in Harrogates premier hotel? The Victorian
Barceló Harrogate Majestic is a magnificent 156 bedroom, four star hotel in the centre of this beautiful spa town. It is one of the busiest hotels in the group and has 8 large function rooms which hold up to 1000 guests. It is a traditional property, yet the team have a modern approach and a passion for providing exceptional service.
Join our busy receptions team and you'll need to have a talent to keep everyone happy. You'll be providing customer service for guests at check in and check out and be available to help guests when required. You'll also be taking payments and must be able to maximise sales opportunities at all times. At times you'll be operating switchboard and directing calls appropriately.
To Apply You'll Need...
- Exceptional organisational skills and an eye for detail
- Previous experience in a customer facing role
- Proven IT skills, ideally with knowledge of Windows & MS Office. Previous experience of using a computerised Front of House system would be an advantage.
- Friendly disposition with clear spoken English
- To be eligible to live and work in the UK
A great opportunity to work in this busy hotel. In return we offer excellent benefits such as 40% discount at Barcelo Hotels worldwide, 30% food and beverage discounts (UK only), 20% in our Beauty Treatment Rooms, 20 days paid holiday per annum, complimentary use of our Leisure Club, a contributory pension scheme is available, meals on duty provided and full uniform provided. Accommodation also available at a charge. Training provided with access to NVQ's